About Us

Our History

Rita and Ronald KeizerUSA Dutch was established by Rita Keizer and Bob Giggey in 1987 and operated out of their backyard shed. Rita was Dutch and Bob was American, thus the name “USA Dutch” was born in honor of their marriage. In 1994, Rita acquired the company from Bob. In the early 1990s, the company was moved to a business park in Hillsborough, NC, and then to a building in Efland, NC in 1993. Ownership passed to Ronald Keizer, Rita’s son, in 2007. In 2015, USA Dutch bought a competitor, AllFab Solutions, and they merged in 2016 in Graham.  

USA Dutch continues to grow in size and technology. In 2022, USA Dutch added a powder coat line to its facility.

USA Dutch is fortunate to have long-tenured employees from the Efland days, which has been a significant factor in their success. Rita founded the company on the philosophies of “treat people well”, “serve our clients better than the competition”, and “deliver the goods on time”. And now, USA Dutch “uses these values to fabricate a better world”. 

Our Values

Our values are the foundation of our company. They guide us in our work and in our decisions. In 2009, a team of six employees representing all areas of the company came together and wrote the USA Dutch Credo, which was updated and revised in 2017 by 15 employees. It took five months to complete. The result is a document that captures the values we hold and the principles that guide us – it is the essence of USA Dutch. 

USA Dutch president Ronald Keizer talking with an employee

Our Credo

We are dedicated to serving our customers. First and foremost, it is through meeting the needs of our customers that we achieve success. Our products and services must be outstanding, with the goal of giving complete satisfaction. Our practices must be efficient, and our dealings must be fair. Most of all, our customer service must be heartfelt and enthusiastic for each and every one of us. 

We conduct ourselves with integrity. We must at all times be true to our word. We must be ethical, we must be honest, and we must be reliable. We must also be true to ourselves and resolve to live up to our ideals in everything we do. If at times we falter, we must accept responsibility, make amends as best we can, and look to our principles to guide us forward once more. 

We take pride in everything we do. We must strive for excellence in all things, knowing we are accountable above all to ourselves. We must each take responsibility for the quality of our work and our level of effort and seek on a daily basis the satisfaction that comes from a job well done. We must aim to be exceptional. At the same time, we must remember to be humble, to be receptive, for humility is the soil from which pride cultivates success. 

We are respectful of others. We must treat our customers and our vendors with respect, courtesy and professionalism, and with a genuine desire for their success as well as our own. Likewise, we must treat our employees with respect and concern for their welfare. We must be respectful of our company. One day it will be others who carry on our work. Finally, we must respect the environment and take care of it for ourselves and for future generations.

We believe in working together. Tremendous power is created by a team of people working in harmony, working in unison toward a common goal. We must generate this power throughout the organization, for through it we achieve superior results, and fulfill the need in each of us to be part of something larger than ourselves. At the same time, we must foster effective leadership at every level because leadership makes all things possible – including teamwork. 

We believe in a positive mindset. We understand that both positive and negative expectations are to a large extent self-fulfilling prophecies. Being positive is a choice, a habit of mind – a discipline. To be positive is to master negative emotions and to visualize a positive outcome in all situations. The more we embody this positive attitude, the more successful we will be. 

We believe in the power of relationships. Strong, long-lasting relationships enrich our lives and enhance our success. For this reason, we must seek to build bonds with our customers, our vendors, and our fellow employees based on sincerity and trust, with the future always in mind. 

USA Dutch logo- smaller version

Our Team

Executive Staff

Ronald Keizer

Ronald Keizer

Rob Karbas

Rob Karbas

Vice President/General Manager

robkarbas@usadutchinc.com

Sales/Customer Service

Bill Bryant

Bill Bryant

Territory Sales Manager

billbryant@usadutchinc.com  

Cheyenne Edwards

Cheyenne Edwards

Territory Sales Manager

cheyenneedwards@usadutchinc.com  

Mark Smelcer

Mark Smelcer

Customer Service

marksmelcer@usadutchinc.com  

Customer Support

Deborah Bertrand

Deborah Bertrand

Order Entry/Scheduling

deborahbertrand@usadutchinc.com 

Brian Ricardo

Brian Riccardo

Engineering

Dylan McBride

Dylan McBride

Engineering Manager

dylanmcbride@usadutchinc.com

Steven Kernodle

Steven Kernodle

Estimator/CNC Programmer

stevenkernodle@usadutchinc.com

Nathan Smith

Nathan Smith

Estimator/CNC Programmer

nathansmith@usadutchinc.com

Becky Brooks

Becky Brooks

Quality & Plant Managers

Todd Wilson

Todd Wilson

Plant Manager

toddwilson@usadutchinc.com  

Jacob Dively

Jacob Dively

Assistant Plant Manager

jacobdively@usadutchinc.com  

Eric Chisholm

Eric Chisholm

Accounting

Amanda Johnson

Amanda Johnson

Accounting Manager

amandajohnson@usadutchinc.com 

Tonya Bradshaw

Tonya Bradshaw

Accounts Payable/Accounts Receivable

tonyabradshaw@usadutchinc.com

Tabitha Wheeley

Tabitha Wheeley

Administrative Assistant

tabithawheeley@usadutchinc.com

Human Resources

Alan Timmons

Alan Timmons